Question 1

How do I choose a size?

Accepted Answer

Measure your puppy's chest and neck and use our size finder. Measurements are far more reliable than breed. Between sizes? Size up.

Question 2

What if the size doesn't fit?

Accepted Answer

Exchange terms follow your published store policy. Once Shopify is connected, exact exchange windows and instructions appear here automatically.

Question 3

Where do you ship?

Accepted Answer

Shipping destinations and rates come from your Shopify shipping profiles and show at checkout.

Question 4

How quickly will my order ship?

Accepted Answer

Processing and delivery times are set in your store policies and confirmed in your order email.

Question 5

How do I care for the clothing?

Accepted Answer

Care instructions are listed on each product page. Most pieces prefer a cold gentle wash and air drying.

Question 6

Are the clothes breathable?

Accepted Answer

We list breathability only on products whose materials support the claim. Check the product page details for specifics.

Question 7

Can my puppy wear clothing for long periods?

Accepted Answer

We don't recommend leaving any garment or harness on unsupervised or for extended periods. Check fit regularly and remove if there's any rubbing.

Question 8

Do you ship internationally?

Accepted Answer

International availability depends on your Shopify Markets configuration.

Question 9

Where are your products made?

Accepted Answer

Manufacturing details will be published here once confirmed with our production partners.

Question 10

Can I return or exchange an item?

Accepted Answer

Returns and exchanges follow your published store policy, shown at checkout and in your order confirmation.

Questions, answered.